Using Diamond Discovery Online with different Operating Systems
The underlying technology used by Diamond Discovery Online relies on Microsoft's Remote Desktop Protocol (RDP), which has been designed to be secure and flexible. Before you use the online service, you will want to know if it will work with your existing IT hardware and software.
The short answer is that Diamond Discovery Online will work on any system that supports RDP and the list is pretty extensive as the following table demonstrates:
| Operating System | Remote Desktop Access | Support for printing | Sharing disk drives |
| MS Windows 7 | Yes | Yes | Yes |
| MS Windows Vista | Yes | Yes | Yes |
| MS Windows Server 2008 | Yes | Yes | Yes |
| MS Windows Server 2003 | Yes | Yes | Yes |
| MS Windows XP | Yes | Yes | Yes |
| MS Windows 95, 98, Me | Yes* | Yes | No |
| Mac OS 7 and before | No | No | No |
| Mac OS 8 | Yes* | No | No |
| Mac OS 9 | Yes | No | No |
| Mac OS X | Yes | No | No |
| Linux with KDE or Gnome | Yes* | No | Yes |
| BSD or FreeBSD | No | No | No |
* An additional download may be required depending on your Operating System.
To launch a connection from the online.diamond-discovery.com website you must use Microsoft's Internet Explorer (IE) browser. This works with IE version 6 and onwards. With IE7 and IE8 you may have to change the security settings to allow the use of the required ActiveX Add-on. This is explained in these related support articles:
- How to configure IE7 for Diamond Discovery Online
- How to configure IE8 for Diamond Discovery Online
If you are still unsure whether Diamond Discovery Online is the right solution for you, then we can set up a FREE TRIAL to help you evaluate the service.
Contact us for further information and to set up a FREE TRIAL.