Online Support

Support is provided by an interactive knowledgebase and support system. The links below will take you to these pages on the Diamond Discovery main web site.

Knowledgebase and Support System

Please use our knowledgebase and support ticket system to find the explanations and support you need at your convenience. Ask a question for our knowledgebase to present a list of potential answers. If the answer to your question is not presented, submit a support ticket and we will respond as soon as we can. View your existing support tickets to track progress:

Also, the following articles are worth looking at if you have any questions or issues with the software or service. Wherever possible, we've documented the processes or resolutions.

Diamond Online Essentials

Printing and File Access

Logging in to Diamond Online

Connectivity and Security

Test Accounts

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