Online Support
An interactive knowledgebase and online support tickets are available on Diamond Discovery Software's main site:
- Knowledgebase - answers to common questions and the first place to look for a solution
- Online Support Tickets - submit your query to Diamond Discovery's support team
- Support Introduction
Also, the following articles are worth looking at if you have any questions or issues with the software or service. Wherever possible, we've documented the processes or resolutions.
- Connection Timeouts and Automatic Disconnections
- Glossary of Diamond Online Terms
- Using Diamond Discovery Online with different Operating Systems
- Security, Protection and Business Continuity